Frequently Answered Questions

🌟 GENERAL

Q: What is Tiny Gold Boutique all about?

A: We’re all about effortless shine. Our pieces are made for layering, living, and expressing your everyday style—with ease and confidence.

Q: Are your pieces real gold?

A: Our jewelry is made with high-quality gold-plated, gold-filled, or solid gold materials. Each product listing includes exact details, so you always know what you’re getting.

📦 ORDERS & SHIPPING

Q: How long does shipping take?

A: Processing typically takes 1–3 business days. Shipping time depends on your location, but you’ll receive tracking info as soon as it’s on the way!

Q: Where do you ship from?

A: We ship from Canada and currently offer shipping across North America and select international locations.

Q: Can I change or cancel my order?

A: We get to work quickly! If you need to make a change, reach out within 12 hours and we’ll do our best.

💍 PRODUCT QUESTIONS

Q: How do I know my ring or bracelet size?

A: Check out our Sizing Guide (aka The Gold Guide!) for everything you need to find your perfect fit.

Q: Will my jewelry tarnish?

A: With proper care, your pieces will keep their glow. Avoid water, sweat, and harsh products—and store them in a dry place when not worn.

Q: Do you offer custom pieces?

A: Not at the moment, but we’re always working on expanding! You can DM or email us your wishlist—we love hearing what you want to see next.

🤍 RETURNS & POLICIES

Q: Do you accept returns?

A: Due to hygiene and the delicate nature of our jewelry, all sales are final. But if something arrives damaged or not quite right, please contact us—we want you to love your order.

Q: What if my item is damaged or lost?

A: Reach out within 5 days of delivery with clear photos and we’ll help make it right.